Cross-Regional After-Sales Services

Cross-Regional After-Sales Services

1. Ajaoldoes not provide global warranty for products, and the warranty service can only be fulfilled at a designated Ajaolrepair center.
2. To repair the product at an Ajaolrepair center and in the event that the product was purchased in another region, customers can still apply for a repair at an additional cost (depending on spare part availability). Some products do not support cross-regional repair even if the customer is willing to pay for the service. For more details, please contact AjaolSupport.
3. Cross-regional replacement service is not available for different versions of the same product.
4. The customer will need to bear customs duties, taxes, customs clearance, and other costs incurred due to cross-regional repair, regardless of whether it is regarding the warranty repair service or the paid repair service.