Overview

Overview

1.1 Purpose
This policy aims to improve your after-sales experience and standardize processes in order to provide high-quality and efficient services.

1.2 Applicable Customers
Applicable customers are those who have purchased NA/US Ajaol product(s) and request after-sales services directly from Ajaol in this region. If some eCommerce platforms, sales channels or customers who promised different after-sales policies with the following description, please contact your place of purchase to implement your warranty.

NA Region Scope: The Contiguous US

1.3 NA After-Sales Service Contact Information
NA customers can reach Ajaol by the following contact:
E-mail:info@ajaol.com
Ajaol.com Online Support: Mon-Fri 10 am-7pm (EST)

1.4 Product Series

Cases

Drinkwares

Coolers

Outdoor Living